FAQ

Questions clients ask us

Straight answers on how we work. If your question is not here, just ask.

Do you supply local or foreign workers?

Both. We supply and manage local and foreign workers, and we handle all the legal paperwork either way. We help you get the right mix for your operation.

How fast can you staff us?

We keep a ready pool of workers, so we can usually move quickly. Timelines depend on the roles, numbers and whether workers are local or foreign, and we will give you a clear plan up front. For peaks and short-notice cover, we are used to moving fast.

What happens if a worker is absent or does not perform?

We replace them fast, so your operation keeps running. Managing no-shows and poor performers is part of the service, not your problem to solve.

Are the workers legal and properly documented?

Yes. Every worker is legal and documented. We handle permits, FOMEMA, levy and the government portals, along with EPF, SOCSO and EIS. The compliance and paperwork risk stays off your books.

How does pricing work?

You pay one clean rate for each worker. It covers their salary, statutory contributions, permits and our management. We pay and manage the workers, and you get one invoice instead of many suppliers to juggle. Tell us your roles and numbers and we will give you a clear quote.

Do you handle payroll, permits and compliance?

Yes, all of it. Hiring, onboarding, payroll, statutory contributions, permits, transport, accommodation, welfare and compliance are all handled under one contract with one point of contact.

Is there a minimum commitment?

You can start small. Begin with one site, one outlet, or your next opening, see how it goes, then grow across your business when you are ready.

Which industries do you serve?

Logistics and warehousing, manufacturing, and food and beverage. We started in logistics, supplying and managing crews for a leading e-commerce delivery network, and we bring the same service to the other sectors.

Do your F&B workers have food handling certification?

Yes, where needed. We arrange KKM food handling certification and follow each client's food safety rules, so your standards and good name stay protected.

Who employs and manages the workers day to day?

We do. We hire, pay and manage the workers, and deploy them to your site. You direct the work on the ground while we take care of everything behind them.

Still have a question?

Ask us anything about staffing your operation. We reply the same working day.